Frequently Asked Questions
Everything you need to know about shopping with AllMatters.
What is your return policy?
We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips and comparing them to our chart to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my AllMatters clothing?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal garment tag.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to minimize our environmental footprint.