Returns & Exchanges

We want you to love your AllMatters pieces, which is why we offer a 30-day return policy for all unworn and unwashed items. If your fit isn't quite right, we've made the exchange process simple and sustainable.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached to ensure they stay protected during transit.

• 3.
  Ship It Back

  Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.